Diana Kawarsky specializes in business communications for Schulich’s Executive Education Centre, York University. In addition, she is a facilitator, adult educator, coach and management consultant with Fortune 500 companies throughout North America. Her experience spans nearly 20 years. Diana is a specialist in facilitating learning for professionals to hone their interpersonal and intrapersonal skill sets; topics include, business writing, customer service skills, presentation skills, leadership development, management effectiveness, productivity skills, storytelling and creative thinking and problem solving. To date, Diana has worked with more than 15,000 business professionals, effectively improving their management communications skills to achieve higher impact results.