Susan Abbott is an expert in customer service experience strategy. She is a skilled moderator and facilitator, who readily and effortlessly creates rapport across a wide range, from executives to students.
Her long-standing pass
Chris Armstrong is a seasoned senior executive with extensive background in marketing, strategy development, strategy implementation, and general management. Chris also possesses strong financial, analytical, and problem solving abilities that comple
Sue Austin is a certified professional coach who specializes in leadership and team coaching within both for profit and not-for-profit organizations. Sue is a brand and marketing expert as well. In 2003, she decided to pursue her passion of lea
Mark is a leader in both European and North American training, with a solid track record of lecturing regularly at the UK's top universities including Oxford and Cambridge, and academies, including the Royal Academy of Dramatic Art (RADA). A highly d
John Bozzo has almost 30 years’ experience in corporate management, marketing, communications, public affairs, brand management, partnerships, sponsorships and sales support, as well as a proven ability to build strong organizations and brands and in
Alexandra Campbell is a professor of marketing at Schulich and has taught as a visiting professor in Mexico and France. Her consulting experience spans both the manufacturing and service sectors working for companies such as Imperial Oil, Allergan Op
John Dalla Costa
John Dalla Costa specializes in ethics and integrity designed specifically to allow business in both the public and private sectors and also non-government groups to adopt the practices and plan for the future. John is the founder of the Centre for E
Sanjay J. Dhebar
Sanjay has a diverse background that includes various commercial management roles for both start-ups and established pharmaceutical companies. Prior to that he worked at a Toronto based advertising agency. Over the last 5 years he has been an instruc
Joint Managing Partner, TerraNova
Market Strategies Inc.
Louise has managed a wide range of research programs and the strategic application of infield learning, and has spent much of her career studying the physical and emotional needs, habits, m
Lee Godfrey began working on web-based projects in 1993, making her one of Canada’s internet pioneers. With over twenty years of consulting experience, and nearly a decade as one of Canada’s best known eBusiness educators, Lee brings a solid understa
Livia is a founding partner of ON Q Communications Inc., and brings to
the classroom a tremendous level of experience in the fields of
marketing and PR. She is a specialist in innovative new-age services
that include social media, public relations
Kate Hand is an experienced adult trainer and instructional designer. She has worked in and has an in-depth understanding of not-for-profit associations, academic institutions, corporate consulting firms, United Nations agencies, and various internat
President, Ikonica Brands Inc.
Jeannette is a brand strategist and co-author of Ikonica: A Field Guide to Canada's Brandscape, offering an inside look at the major players in Canadian branding.
During his 20-year career in marketing and sales at Kraft Foods, Tom Hendrikson helped hundreds of high performers achieve business and personal success. Today as co-founder of Sixsense Strategy Group, he applies his longstanding passion for helping
Barbara has an in-depth background in marketing and training professionals with a broad base of expertise in the financial services industry. Participants of SEEC programs taught by Barbara will be introduced to skilled planning strategies whic
Diana Kawarsky specializes in business communications for the Schulich School of Business, York University. She has more than 15 years of experience as a senior professional business writer and communications adviser. Along her career path, she has h
Alan is one of Canada's most experienced marketing communications executives. He is past President of the American Marketing Association – Toronto Chapter. Alan's diverse clients include Bell Canada, IBM, RBC Financial Group, Cineplex Entertainment
Marcel is one of North America’s most experienced marketing and sales executives, with over 30 years of senior marketing and sales leadership in consumer and business-to-business markets, including Procter and Gamble, General Foods, International Pla
Trina McQueen is an adjunct professor specializing in Arts and Media Administration for the Schulich School of Business, York University. Mrs. McQueen is a veteran television broadcaster who has held senior management positions in both public and pri
Assistant Professor of Marketing • Executive Director, Schulich Executive Education Centre (SEEC)
BSc (London, UK); MBA & PhD (York)
After a stellar 25 year career as a marketing practitioner with Esso Petroleum, UOP Inc. then rising to the pos
Anne Myers teaches the Advertising, Media & Web-Based Communications Planning: An Integrated Approach. Anne has been a media specialist for over the past two decades and has extensive experience working alongside and within the trenches of
Partner, Gowling Lafleur
Brenda's practice has focused exclusively on advertising and marketing for more than 25 years. Her clients include top advertising agencies, Fortune 500 manufacturers, production houses and publishers.
Ajay K. Sirsi, PhD
Associate Professor of Marketing at the Schulich School of Business His current research focuses on business strategy development and implementation, market segmentation, and tools to understand customer needs. Ajay has an extensive global consulting
Detlev Zwick, PhD
Detlev is an Associate Professor of Marketing at the Schulich School of Business teaching Interactive and High-Technology Marketing on the MBA level. He has done extensive research in the field of online and interactive marketing, and works in Europe