Business Process Improvement, Modelling and Management

  • Learn to integrate business and technology solutions in your organization

  • Millions of dollars are spent every year on software implementation projects that focus on software solutions rather than on the underlying business problem. In order to improve effectiveness, many organizations are now evolving the roles of their business analysts from IT technology to business technology, and moving to business process modelling practices that integrate into their organizations. Drive successful business process initiatives with tried and true process analysis and improvement techniques in this hands-on business process management certification workshop that enables business analysts to master process analysis and modelling techniques.

  • “Fantastic course on Process Improvement! I really enjoyed this course and learned a lot. Lots of good pointers to additional information provided that can be used to enhance understandings.”

    T. JosephBusiness Systems Analyst, Manulife Financial
  • “Valuable business process and management skills that I can apply to my everyday job.”

    D. O'HaraBusiness Development Analyst, Legal Aid Ontario

Top Reasons To Choose This Program

  • Master six key enablers to process improvement

    Use the latest process modelling techniques from an award-winning practitioner

    Learn from powerful case studies and hands-on exercises

    Learn techniques that you will be able to immediately apply to your job