Improving Organizational Performance

  • Reshape your workplace for growth and sustained success

  • In a workplace characterized by volatility, uncertainty, complexity, and ambiguity, managers are being asked to drive change with fewer resources. Learn not only how to survive but how to thrive by applying a 9-step operational improvement model to achieve sustained results.

  • “The course provided an opportunity to learn and practise new skills in an engaging forum. It was interesting how many common challenges there were among a group of leaders from such diverse organizations.”

    J. RossHead of Subway Transportation, TTC
  • “This was by far the best instructional course I have taken in my career. It was informative, entertaining, and supplied very practical tools to produce results.”

    M. PeeskerDistribution Manager, Startech

Top Reasons To Choose This Program

  • See a dramatic improvement in the way you manage your daily operations

    Learn how to identify and remove waste, delays and duplications

    Introduce a simplified Balanced Scorecard into your measurement system

    Build a new culture of innovation in your department so that it becomes the norm