Lean Six Sigma Yellow Belt

  • Become a leader in driving continuous improvement with your team or department by applying Lean Six Sigma principles and tools.

    The best way to stay ahead of the competition in an uncertain economy is to improve the customer experience.

    That means becoming more efficient, productive and effective while delivering a higher quality product or service at a lower cost. In this course you’ll learn why organizations all across North America are turning to Lean Six Sigma to develop a focus on internal efficiencies while at the same time becoming more in tune with the Voice of their Customers. After completing this course, participants will be able to explain how Six Sigma and Lean are unique but highly complementary approaches, and when used in concert can deliver breakthrough improvements in any business sector or environment.

    Participants in the Lean Six Sigma Yellow Belt program will be inspired to: support continuous improvement and be equipped to identify improvement opportunities; apply the basic quality tools in their respective areas of responsibility; and more effectively support and participate in improvement events and activities.

    Top Take-Aways

    • Aligning voice of the customer with process performance to determine overall capability and improvement opportunities
    • Explain the fundamental concepts and principles of Lean and Six Sigma
    • Write effective problem statements using the Who, What, When, Where, Why, How and How much (5W2H) approach
    • Construct Suppliers, Inputs, Process, Outputs, Customers (SIPOC), Process Flow and Spaghetti Maps
    • Facilitate “root cause analysis” using cause and effect and the 5 Whys approach
    • Generate and interpret process statistics and employ graphical analysis as an investigative tool
    • Plan, facilitate and execute rapid improvement (“kaizen”) events

    Who Should Attend

    Ideal for Directors and Managers and anyone responsible for team and department performance outcomes or interested in building knowledge and skills in continuous improvement. Applicable to virtually every industry sector and functional responsibility.

    • “These courses provided a great learning experience as well as an opportunity to network with others. The things I learn from listening to other participants can be as valuable as the course itself.”

      Susan BusbyTransportation Adviser, Lanxess Inc.
  • Course content details

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    Adapt this program to your organization with these additional delivery options.