OmniChannel Excellence: How to Win in the New World of Retail
Understand how best-in-class retailers win in today’s omnichannel environment
This two-day course has been designed to help participants understand both the time-tested fundamentals of successful retail and how they must evolve to meet the needs of tomorrow’s consumers. Using real-world examples, group exercises, videos and an in-class simulation it will demonstrate the concepts of effective retail leadership in an omnichannel world.
“This course will truly help improve the way I manage my team in the future.”
Top Reasons To Choose This Program
Review real-world case studies and simulations that bring academic theory to life
Take what you learn and use it to improve your retail organization immediately
Understand the key areas for retail success and discover how some of the world’s greatest retailers leverage these areas to win
Understand “The Experience Economy” and uncover gaps between service expectations and delivery
Take minimal time away from your operation in this two-day program
- Format 2 days of in-class study Fee $2,450
- Next session March 18, 2019 to March 19, 2019 Future Dates › Location Schulich Executive Learning Centre
- Including highlights, course modules, faculty, future dates, and more.