Six Sigma Green Belt for Service Organizations

  • Lead high-impact projects that continuously improve customer satisfaction and organizational performance

  • Six Sigma Green belt practitioners analyze and solve quality problems, and are involved with Six Sigma, Lean or other quality improvement projects. SEEC’s Six Sigma Green Belt for Service Organizations training and certification program applies this methodology to the service process within organizations. In this program you will learn to excel in the five phases of conducting a Six Sigma project – define, measure, analyze, improve and control – to accelerate your career prospects and drive service improvement and tangible financial benefits for your organization.

  • ““This course effectively demonstrated the link between observations, calculations and positive outcomes regarding process improvement.””

    B. WestwaterDirector of Information Services & Facilities Management, Runnymede Healthcare Centre
  • “This comprehensive training program provided me with more than just a set of tools and methodology, it shaped my vision and mindset about what's important in process optimization.”

    J. SierpePress Operator/Production, Bellwyck Packaging Solutions

Top Reasons To Choose This Program

  • The principles, tools and methods required by a Six Sigma Green Belt

    How to better understand the Voice of the Customer (VOC) and link these to processes and supporting metrics

    Learn to lead proven Six Sigma DMAiC-style projects that drive service improvement and tangible financial benefits

    Combine basic quality with powerful process analysis tools to create better service with less cost

    Gain in-depth understanding of the impact of process variation in order to achieve predictable, error free processes and customer service

    Successfully close process improvement projects and implement process control tools that will ensure that the benefits realized are sustained