SMART Cities Leadership

  • SMART is coming. Are you and your department ready?

    Participants will do a deep dive into trends in SMART City framework, design and management and gain a comprehensive overview of all the elements and dimensions which must be considered and managed in order to move to a successful SMART future in their municipality. They will also explore a number of successful domestic and international SMART city management initiatives and gain unique insights through discussion of their complexities with the very creators of those projects.

    For more information on the program, contact Stephanie Courtot by email or call 416-736-5079.

    What You Will Learn

    • The new world of integration: how to be SMART
    • SMART business processes: the new world of SMART economics
    • Platform service delivery models: the future of municipal services
    • Disruptive technologies and their Effects on SMART economics
    • The art of the possible (from a realist’s perspective)
    • Consultants, techies and scientists: the nature of SMART partnerships
    • Practical insights from top-flight project managers and visionaries
    • Integrating SMART approaches into current workflows and project designs
    • For program content-related questions or to discuss your participation, contact Program Director JP Gedeon at or call 416-736-5079.

    Who Should Attend

    The program is designed for any municipal leader who is concerned with innovation and creativity, and wants a thorough understanding of what’s required to prepare for and successfully implement SMART initiatives, including:

    • Directors and department managers of IT, Data Management, Internal Services, Planning, Business Management, Procurement, and Customer Service
    • Managers and Project Managers overseeing projects and departments that would pursue SMART initiatives or that could immediately benefit from such inputs.
    • Directors of Communications, Council Relations Managers, Media Managers and other professionals responsible for public relations and community interface

    An Effective Blended Learning Approach: In-class + Online Components

    Enjoy both the benefits of learning and working with your peers in-class, and the convenience of online webinars which you can attend from the comfort of your home or office.

    A One-of-a Kind SMART Implementation Primer:

    • Explore current thought trends in SMART design and management
    • Investigate innovative ways to engage stakeholders in the technical, scientific, and business marketplaces
    • Enhance your understanding of the issues related to security, open data, and transparency
    • Study successful international SMART projects with their creators
    • Prepare and submit a report to your senior management detailing a project or initiative that could benefit from the inclusion of SMART principles

    Work on Your Own Personalized SMART Initiative Recommendation Report

    With feedback from an instructor, participants will apply their new knowledge and skills by preparing a researched report for submission to their direct supervisor.

    The report will be a roadmap to implementation, recommending a SMART alteration, improvement or fundamental conceptualization of a municipal project or initiative in order to increase efficiency, reduce costs, or prime for future development and growth.

  • Course content details

  • Additional delivery options

    Adapt this program to your organization with these additional delivery options.