1. Global Thinking – Managing Beyond
Strategic public managers benchmark international good practices that are transferable to local governance and leadership.
- Understanding the foundation stones and underlying issues in public management today
- Working more effectively in a world of major changes in public management
- Public management techniques for a changing world
2. Good Governance – Managing Within
Strategic public managers advocate whole-of-government approaches that align the principles of good governance and citizencentred service.
- Paths to Good Governance
- plenary exercise on what works well, where and why
- Lessons for managing implementation of public sector reform for lasting results
- Modelling good governance to the world – Pan-Am Games case study
3. Political-Administrative Interface – Managing Up
Strategic public managers cultivate political acuity and business acumen together in relations with political and public service leaders.
- Participant Role Play – plenary exercise on influencing roles, relationships, expectations, and tensions
- Contributing to ministerial portfolio coordination
- Preparing for and capitalizing on government transitions
4. Public Service Renewal – Managing Across
Strategic public managers network government to develop public service capacity, institutionalize change, and account for results.
- Participant Role Play – plenary exercise on meshing roles, relationships, expectations, tensions, and impact
- New evidence and changing patterns of leadership roles at the centre, front, and middle of government
- Renewing the Public Service of Canada – Blueprint 2020 case study
5. Employee Engagement – Managing Down
Strategic public managers pro-actively foster teamwork to implement strategies that lead to sustainable change and results.
- Understanding the fundamental processes of how and why people change
- Bringing about durable change in organizational culture
- Strategies and tactics to implement organizational transformation
6. Leadership Legacy – Managing Self
Strategic public managers are accountable to themselves for planning their personal and professional leadership development for effective performance, resiliency, and impact.
- Leaving a leadership legacy: identifying your current competency strengths and areas for development
- Exploring ways to communicate your leadership ethically and with accountability as a model for others
- Creating a strategic plan of action for proactive leadership for enhanced impact and personal resiliency
7. Practicum – Managing Forward
Strategic public managers pro-actively identify and resolve problems that impair organizational change and outcomes.
- Applying ideas and lessons learned from the program to work practices
- Developing workable strategies for addressing priority work-related problems or opportunities
- Creating an action plan for on-the-job application and follow-up