Leading With Emotional Intelligence (EQ)

How to enhance your leadership and management effectiveness by engaging 15 key EQ skills and competencies.

What is Emotional Intelligence and how can you develop your EQ skills to perform better in your management position?

Emotional Intelligence refers to a set of emotional and social skills and competencies that influence the way we: perceive and express ourselves; develop and maintain social relationships; cope with challenges; and use the information in emotions in effective and meaningful ways.

This program explores how you can leverage 15 EQ competencies. You will apply current EQ tools and techniques to enhance performance and productivity in your organization.

The Best Part:

You will learn how to increase your leadership capacity and overall performance by benchmarking, leveraging and setting plans for intentionally developing your EQ.


SEEC Learning Path Program

Enquire as to how this short program or any other regular series short program (2-5 days in duration) can become a Learning Path complimentary program. Call 416.736.5079 and ask to speak to a Senior Education Adviser today.


About This Seminar

"EQ significantly impacts the bottom line. Our research study found that 48% of the skill set that contributes to outstanding leadership and management performance is comprised of EQ skills and competencies." – MHS Study

Master the five skill stages to develop your emotional intelligence and the emotional competencies of your staff:

  • Stage 1: Setting the stage – understanding EQ
  • Stage 2: Self awareness and self management competencies
  • Stage 3: Putting the power of EQ into coaching, collaboration and positive influence
  • Stage 4: Strategic leadership – applying EQ to workplace challenges
  • Stage 5: Moving forward – setting clear action plans for ongoing EQ engagement

What You Will Learn

  1. Complete the five stages towards assessment, strategic engagement and targeted development of your own EQ to more effectively address your workplace challenges
  2. Define the critical role of emotional intelligence in today's increasingly complex and changing working relationships
  3. Assess why emotional competencies are “essential capabilities” for anyone who manages departments or leads teams
  4. Conduct a self-assessment to pinpoint your EQ management strengths and growth edges then create a customized development plan
  5. Learn how to engage EQ skill and competency practices throughout your department to achieve dramatic improvements in employee attitude and performance levels

Program Content

Setting the Stage: Understanding EQ in Yourself and Workplace

Emotional Intelligence is not just about managing emotions: it involves engaging a distinct combination of emotional, personal and interpersonal skills and competencies that are essential to your leadership and management success. This module anchors the concept of EQ with a detailed assessment of your EQ strengths and opportunities for growth.

Learning Topics Include:

  • Defining the 15 key EQ capabilities of outstanding leaders
  • Conducting a scientifically-based emotional intelligence self assessment
  • Understanding how you sabotage your own best efforts at personal change

Conducting Your EQ Self Assessment:

  • A highlight of this program is applying the premiere EQ assessment tool to identify your personal leadership strengths and development areas.

Stage 2: Self Awareness and Self Management Competencies

How well we understand ourselves is the basis of successful self management. This module teaches emotional self awareness, so you can choose effective leadership behaviours to benefit yourself, individuals you work with and the organization as a whole.

Learning Topics Include:

  • Developing advanced awareness of your EQ strengths and growth edges
  • Evaluating specific applications of EQ to success in your career – and where to best focus your energy
  • Engaging leadership and management

Stage 3: Putting the Power of EQ into Coaching, Collaboration and Positive Influence

This module teaches you to apply EQ through three critical leadership competencies: coaching; creating powerful collaborative teams; and positively influencing others.

Learning Topics Include:

  • Developing a non-anxious leadership presence
  • Addressing toxic behaviours in the workplace
  • Strategically managing the moods of groups and teams
  • Integrating the 15 key EQ skills and competencies into your existing performance assessment framework

Stage 4: Strategic Leadership – Applying EQ to Address Your Workplace Challenges

An organization that collectively exhibits effective EQ builds capacity for sustainable organizational change and performance. This module explores how to apply your EQ to address your unique needs and challenges.

Learning Topics Include:

  • Critical thinking skills
  • Influencing even when you do not have authority
  • Supporting the effectiveness and success of your change initiatives
  • Responding to the intense emotions that accompany transition and change

Stage 5: Moving Forward – Setting Clear Action Plans for Ongoing EQ Engagement

Your EQ learning and development does not end when the program is over. This module provides you with an opportunity to set clear intentions and action plans for moving forward.

Learning Topics Include:

  • Integrating your new ways of thinking and acting to enhance your leadership effectiveness back at the office
  • Building on your strengths and identifying strategic areas for development
  • Clarifying your vision of success and developing a customized development action plan
  • Understanding how and why you may sabotage your ongoing development

Instructors

Brett Richards

Brett Richards is a senior Facilitator for the Schulich School of Business, York University.  As an expert in mapping and developing thinking and emotional capabilities which increase individual, team, and organizational performance, Brett successfully transfers his techniques and knowledge to participants of SEEC.  As an effective global educator, Brett also focuses his attention to elevating participant’s cognizance of the necessity for developing a higher awareness, value for, and an understanding of emotional intelligence in the workplace.  
When not at SEEC, Brett spends his time as a leading global Master Trainer in Effective Intelligence®, an international business-based system designed to improve individual and team thinking skills, and system-wide collaboration. Brett has developed and published a comprehensive suite of performance tools in this system which he provides to a growing number of training and organizational development professionals around the world - now on five continents.

Course Details

  • Level: I - Intermediate
  • Duration: 3 days
  • Tuition: $ 2595.00
  • Continuing Education Credits:
    15 PDU - PMI

Upcoming Sessions
 
Sep 30 - Oct 02, 2013
Executive Learning Centre
 
Apr 07 - 09, 2014
Miles S. Nadal Management Centre
 
Oct 20 - 22, 2014
Executive Learning Centre
 


Additional Delivery Options
  • In-Company

Brochure Options

What Participants Say About This Course

"Excellent course. I’ve seen many of the concepts and theories in practical application by leaders but never knew that there was a course that put together almost all of these concepts. "

A. Haynes, Business Manager, VHN

"This course forced me to take a good, hard look at myself and my behaviours, and make a conscious decision to take accountability for my development. I feel much better about the challenges I face at work and my ability to meet them. "

T. MacPherson, Manager, Learning Services, Royal LePage

"This is a world class program – and I have a good basis for comparison. It has inspired me to take the time to apply and develop best practices for success in both work and life. "

H. Prinhold, Client Account Officer, Ontario Ministry of Agriculture, Food and Rural Affairs

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Schulich Executive Education Centre
Schulich School of Business, York University
Toronto, Ontario, Canada
Tel: 416-736-5079
Toll Free in Canada: 1-800-667-9380
Email: execedinfo@schulich.yorku.ca

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