Leading Change Effectively in Government
Successfully lead change initiatives and public service improvement projects – featuring powerful examples from Federal, Provincial & Municipal levels of governments
Today's public sector manager must have the skill-set to lead change and effectively manage projects that reduce costs and deliver higher service levels to Canadians.
This program teaches government managers and directors the essential leadership behaviours to drive innovation breakthroughs – and achieve lasting results in your department. Learn how to identify improvement opportunities, engage your team to be first-class innovators and achieve lasting program results!
In association with
The Best Part:
World-class instructors will showcase outstanding examples from all levels of government. Plus apply successful team facilitation techniques to foster cutting-edge thinking.
Inquire as to how this short program can become part of a Learning Path and receive a Certificate in Professional Excellence. Call 416.736.5079 and ask to speak to an Education Adviser today!
Work on Your Own Strategic Innovation Plan
A popular course feature. Participants will tackle current leadership innovation challenges in their public department or agency with our expert faculty and develop strategies to introduce successful change.
Who Should Attend
If you are a public manager or director who wants to fully develop your change leadership and innovation skills, this course is ideal. It is a one-time opportunity to learn from some of Canada's most experienced public sector innovators and change agents.
From launching new public programs and service initiatives to operational improvements, our world-class faculty will share advanced techniques for achieving lasting public sector improvements.
A Top-Tier Teaching Faculty Drawing on Extensive Case Histories
The best way to advance your learning is drawing from other public departments successes and challenges. Attendees will hear from leaders like themselves, who have been tasked to successfully implement new changes and innovative thinking within the public sector.
What You Will Learn
- How to become an effective transformational leader
- How to develop a personal leadership style that fosters new thinking
- Receive change leadership guidance from top-tier innovators in the Canadian and international arena
- How to integrate innovative processes in your organization
- Case reviews of the most successful public sector innovations – drawn from all levels of government
- How to translate cutting-edge thinking from outside the government to your public sector programs
- Steps to effectively engage and lead your teams to achieve operational efficiencies
- Review different streams of innovation as they relate to your overall programs, services and business strategies
- How to address change management in innovative environments
Keys to Effective Public Sector Leadership
- The role of leadership in fostering change and innovation
- Leading vs. ordering others
- Public sector leadership vs. private sector
- Profiling top public service innovators
- The 'leadership ladder' in public management
Key Leadership Styles
- Competencies of great public managers
- Developing your leadership style
- Using group knowledge as a leadership tool
- What you can learn from other leaders
Fostering Innovative Practices in Your Department
- How important is leadership in fostering innovation
- Establishing a culture of innovation
- Achieving successful department changes
- Using group knowledge as a leadership tool
Engaging Your Team: Applied Innovation
- Facilitating breakthrough innovations with staff
- Using team engagement techniques
- The concept of 'diffused leadership'
- Fostering a culture of ideas and engagement
Developing a Leadership Strategy in Your Organization
- Assessing your leadership needs vs. organizational goals
- Executing a successful strategy
Leveraging Team Diversity & Experience
- Capitalizing on individual knowledge
- How can diversity contribute to innovation
- Effectively leading a diverse team
Public Administration Skills in a Global Context
- Developing global governance skills
- Public sector leaders in a global systems
As one of Canada's most knowledgeable public service leaders, Shirley's 30-year career includes serving as Assistant Deputy Minister in three ministries: Ontario Women's Directorate, Ministry of Community & Social Services, and joint ADM of Operation and CEO of the Ontario Housing Corporation. Between 2001 and 2008, Shirley served the vital role as City Manager for the City of Toronto, advising the Mayor and City Council on major fiscal, organizational and service strategies. In 2014, Shirley completed a five-year term with Toronto Lands Corporation, where she helped oversee a $340-million revenue contribution.
Suzanne specializes in leading public sector organizations through transformations and helping them sustain the change. She was previously Senior Policy Adviser in Ontario Open for Business, part of the Ministry of Economic Development and Trade, where she led the ‘Modernizing Government’ portfolio.
Dr. Andrea Riccardo Migone
Andrea is Director of Research and Outreach at the Institute of Public Administration of Canada (IPAC). He specializes in public policy and public administration, teaching at the university level. Andrea has a PhD in Public Policy and has been Post-Doctoral Fellow at Simon Fraser University where he worked on the regulation of innovation technologies, especially biotechnologies. His research interests include public administration, governance, globalization, innovation policy, and political economy.
Kathy leads Deloitte's Human Capital component of the Greater Toronto Area Public Sector practice, as well as the Transformational Change service line. Kathy has experience consulting on major change and transformation management and works with a range of industries, including banking, telecommunications and consumer business.
Dr. Robert Taylor, CEO of IPAC
Robert is Chief Executive Officer for the Institute of Public Administration of Canada (IPAC), where he has led numerous innovation projects across Canada and globally. Previously, Robert was Assistant Deputy Minister with Ontario's Ministry of Municipal Affairs and Housing where he was responsible for delivering key government priorities to over 400 municipalities across the Province. In addition, he was the Assistant Deputy Minister at the Ministry of Research and Innovation and led the launch of the Province's first Innovation Strategy.