- What is included in this seminar fee?
- What are my payment options?
- Is any kind of tuition fee assistance available?
- Is there a reduction if we enrol more than one person?
- When is payment due?
- Is there still space in the seminar I want to attend?
- What is the cancellation policy?
- When and where are the seminars held?
- Where are the closest hotels located?
- Once registered, can I transfer from one date to another?
- Can I earn maintenance credits towards my professional designation?
- Can I take individual program modules by themselves?
- Do you offer discounts for previous participants?
- International Payment Policy
Jump Link1. What is included in the seminar fee?
The seminar fee includes all seminar materials. The fee is subject to, but does not include, applicable taxes. Although we reserve the right to change the seminar fees without notice, every attempt will be made to honour the fees posted on this website for the dates indicated.
Jump Link2. What are my payment options?
A) Credit Card (Visa, Mastercard or American Express)
Registering online with a credit card is by far the quickest and easiest way to ensure a place in your program of choice. Click on “Enrol Now” to access our secure online registration form, fill in all of the necessary information, click Submit, and you’re done. You will receive a return Thank-you page in your browser and an automatic email to the address supplied confirming that your submission has been received.
B) Cheque (company or personal)
During the pandemic, we are not accepting cheques.
If paying by credit card is not an option, payment can be made via Electronic Funds Transfer. To use this method of payment, please contact our Customer Care Team at 416-736-5079 or email@example.com.
C) Payment Plan
For programs that run longer than one week, SEEC offers a payment plan. Registrants are required to pay the deposit fee +HST upon registering for the program. The balance can be payable in instalments depending on the end date of the program, with the first instalment due one week prior to the program start. Participants will be required to provide credit card information, as instalments will be automatically charged on the payment due date. If interested in this option, please contact our registration department at 416-736-5079 or firstname.lastname@example.org
Jump Link3. Is any kind of tuition fee assistance available?
There are some government-sponsored programs that can assist employers who want to send employees for training. For more information on availability and how to apply, contact an adviser.
Jump Link4. Is there a reduction if we enrol more than one person?
Yes. When registering for 2-5-day or 6+ day programs, you will receive a reduction of $150 each off the regular tuition fee when two or more registrations for the same course are received at the same time. We regret that we are unable to give the multiple-registration discount unless registrations are received together.
Jump Link5. When is payment due?
The seminar fee is due and payable at the time you register. An invoice will be issued and emailed to you within 2-3 days of receipt of your registration. Payment must be received two weeks prior to the commencement of the seminar, or your spot cannot be guaranteed. You may reserve a spot without identifying an applicant as long as a contact name is provided.
Jump Link6. Is there still space in the seminar I want to attend?
Seminar attendance is limited, however, if there is space available, it is possible to register for a seminar at any time up to the day before the commencement date. In the case of 6+ day programs with standalone modules, it is possible to register after the program has started (see No. 12). If in doubt please call or email to confirm space availability.
Toll Free: 1-800-667-9380
Jump Link7. What is the cancellation policy
Program sessions may be cancelled by SEEC up to 15 calendar days prior to the scheduled start date due to insufficient enrolment or other causes. In the event a program session is cancelled, participants will be offered a place in a future session of that program or in an equivalent program of the same duration. If no suitable session is available, participants will receive a full refund.
Registrants who provide notice of cancellation at least 15 days in advance of the start date for 2-5-day programs and 21 days in advance of the start date for 6+ day programs will receive a full refund.
Late cancellations from 2-5-day programs will be subject to an administration fee of $500. Late cancellations from 6+ day programs or standalone modules within those programs will be subject to an administration fee of $1000. Non-attendance will incur full seminar tuition cost. If you are unable to attend the program, your organization may name a replacement participant. You may transfer to another seminar date for the same course or another seminar of equal cost, if you are unable to attend your originally scheduled date and provide written notice at least 15 days in advance. For transfer policy details, see item 10.
If possible, you should make travel arrangements after the cancellation deadline has passed. You may want to consider purchasing travel insurance if you have to book flights/trips ahead of the deadline for session cancellations.
SEEC’s liability is limited to reimbursement of paid tuition fees. Fees, dates and speakers are subject to change.
Jump Link8. Where and when are the seminars held?
During the pandemic, Virtual Classroom programs are conducted online using the Zoom video-conferencing platform. Times vary for each program with some sessions being scheduled over a series of hours on different days. All classes are scheduled to finish between 8:30am and are 4:30pm. For longer programs, a detailed schedule is provided.
For more detailed information on where Canadian seminars outside of Toronto are being held, please call or e-mail our partners.
Jump Link9. Where are the closest hotels located?
Participants visiting the Executive Learning Centre at Keele campus can get information on accommodations available in the ELC. Participants visiting the Nadal Management Centre are eligible for special rates at four hotels within a short walking distance. For accommodation information on programs being held outside of Toronto, please call or email our partners.
Jump Link10. Once registered, can I transfer from one date to another?
Yes. One transfer only will be permitted, subject to availability, without penalty on individual courses, provided written notice is received at least 15 days in advance of the seminar start date. First-transfer requests received less than 15 days in advance of the seminar start date will incur a $100 late-transfer fee for 2-5-day programs and 6+ day programs. Subsequent transfers for the same program will incur a $200 late-transfer fee.
Jump Link11. Can I earn maintenance credits towards my professional designation?
Yes. Many SEEC programs are recognized by professional organizations such as CAP, HRPA, PMI and others, and are eligible for continuing education credits. Each program description lists the number and type of credits awarded by association. For a list of programs that qualify for continuing education credits, visit the Browse All Programs page and click “Yes” on the “Show Only Programs Offering Continuing Education or Certification Maintenance Credits” filter.
Jump Link12. Can I take individual program modules by themselves?
Yes. Many of our 6+ day programs offer “standalone modules” as an alternative to registering for the full program (subject to space availability). Except where noted, participants choosing this option qualify for the full-program price, as long as all subsequent modules are taken in sequence (eg, start with module 2-4, then complete module 1). Alternatively, participants may register in standalone modules in any sequence over 36-months at individual module prices (with applicable alumni discounts) and receive the full-program certificate upon completion of all required modules. Some programs also offer the option to take a standalone module at a partner institution offering the same program. For more information, contact our registration department at 416-736-5079 or email@example.com
Jump Link13. Do you offer discounts for previous participants?
Yes. Anyone taking a SEEC program becomes a member of our Alumni group and is eligible for discounts on future programs and much more. For details, visit our Alumni page.
Jump Link14. International Payment Policy
International participants (other than from North America) enrolling in SEEC programs must pay, in full, at least four weeks (28 calendar days) before the program starts.
- Credit Card (VISA, Mastercard, American Express)
- Bank Wire Transfer
Note: We cannot accept paper drafts drawn on foreign banks.
Cancellation requests received 21 calendar days before the program starts qualify for a full refund minus a $100 administration fee. Registration is non-refundable if cancellations are received less than 21 days before the program starts, except for medical reasons or denial of a visa, which must be accompanied by supporting documents:
- A doctor’s medical certificate confirming the participant is unable travel, or
- A letter from the Canadian Embassy or High Commission in the country of residence stating a visa application has been denied
In either case, late cancellation is subject to an administration fee of $1,000 to cover program expenses already incurred.