Gilles Lalonde is the president of Qualitum Gestion Conseil based in Montréal. He has 17 years of experience as a quality program manager and director of quality assurance in major corporations in the aerospace and aeronautical industries. Gilles teaches Advanced Project Management at the McGill School of Continuing Studies.
Over the last few years, he has focused on teaching and consulting. Gilles has trained thousands of participants on quality assurance, Lean and Kaizen improvement techniques, here in Quebec and overseas. He has led more than 100 Kaizen improvement teams in manufacturing and service organizations. Gilles is Quebec’s pioneer in implementing Kaizen teams in the health sector: nursing, operating rooms, human resources, procurement, pharmacies, emergency rooms. He is a coauthor of a book on environmental management (ISO 14001)and has a bachelor’s degree in mechanical engineering from l’École Polytechnique de Montréal and MBA in International Business Management from McGill University.