Certificate in Critical Communication Skills

  • Now Being Delivered Online During COVID-19 Health Crisis!

  • During the current health emergency, this program will be delivered online. All in-class sessions have been cancelled until further notice.

    Registration is still open for this program and you can enrol online as usual. All participants will be contacted with information on how to take part in these programs from their remote location.

    For information on SEEC program changes, contact us at seec@schulich.yorku.ca or leave a message by phone at 416-736-5079 (toll-free 1-800-667-9380) and we will return your call within 2 hours during regular business hours. You can also use Live Chat to talk with a member of our Customer Care Team.

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    Critical communication skills accelerate career success and are essential to the cohesive and prosperous operation of any organization. With this effective business communication course you will learn to embrace a professional approach to improving your communication style, both written and verbal, and learn to take advantage of the different ways that your communication choices impact colleagues, client and vendor relationships – and your overall professional success. In just five days of business communication training, you’ll acquire the skills necessary to become a persuasive communicator and a collaborative problem solver when it matters most.

program learning features

  • Interactive, engaging e-learning modules and pre-recorded mini-lectures.

  • Apply your learning between modules to get the instructor's comments.

  • Engage in guided and free form discussions with your fellow participants.

  • Upload video of yourself practising the techniques and get personalized feedback.

    • “What an incredible experience, thought provoking and an opportunity to reflect on how I can improve my connections at all levels.”

      Margaret AdanielHead of Marketing, Insurance and Investments, RBC
    • “This program has provided me with insights that will help me communicate more clear messages to not only my co-workers, customers but in every day conversations. It has been a very worthwhile week.”

      Jane FlemingMarketing Communications Manager, Brady Canada
    • “This course was carefully designed and presented excellently by the facilitator. Through the knowledge, I have been exposed to new techniques of enhancing communication at work. This course was worth it.”

      Ibrahim BuwaiPrincipal Manager, National Pension Commission
    • “Schulich has set itself apart from other executive education courses. The direct application of course material will act as a true value-add to my current and future career endeavours.”

      Elizabeth MoschopedisAsset Marketing Manager, Oxford Properties Group

Top Reasons To Choose This Program

  • Become an influential, engaging communicator to realize your career potential and aspirations

    Learn to use business storytelling, best practices and new presentation techniques to bring about change and create forward momentum

    Network with your peers across multiple industries and develop meaningful corporate connections

    Learn how to take risks and communicate clearly on critical business issues

    Benefit from the blend of individual and group exercises