East Tower Toronto Dominion Centre 
Certificate in Critical Communication Skills
Talk the talk that gets things done.
Navigating conversations with conciseness and confidence is a critical skill for any business professional. In just 5 days of study, this program will equip you with the skills needed to become a persuasive communicator and collaborative problem solver. Learn to assess situations and choose the right moments to take risks and communicate clearly for impact.
Certificate in Critical Communication Skills
May 5, 2023
- Location:
- Online
- Programs
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- Certificate in Critical Communication Skills
Embrace Communication
with Deliberation
In this 5-day program, you’ll embrace a professional approach to improving your written and verbal communication.
Examine and explore the different ways that your communication choices impact colleagues, client and vendor relationships. Develop vital professional strategies to communicate effectively with audiences at every level.
Learn to find, nurture and deliver the stories that inspire collaboration, facilitate sharing of knowledge and engage listeners. The skills gained in this program are accessible and easy to put into action on the job. An in-class exercise provides the opportunity to apply your new expertise towards work challenges in real time.
This program is ideal for aspiring and mid-career leaders in communication roles from assistant to management positions, in industries such as administration, communications and business operations.
Get Training in Marketable Skills
Communication
Conflict Management
Leadership
Meeting Management
Presentation Skills
4 Reasons to Enrol
Amazing Education for Busy Professionals
Strengthen your communication skills and set yourself up for success in business conversations with this highly interactive program.
Stand Out from the Crowd
Become a captain who navigates tough conversations in the office with practical communication skills and strategies.
Learn from the Pros
Train with top-rated Schulich ExecEd instructors that are consistently ranked among the world’s best.
Earn Higher Pay
Schulich ExecEd students gain the confidence, skills and perspective to attain better roles, launch new ventures, and lead their teams to new heights.
Who Will Benefit
Aspiring Leaders
Develop critical communication skills for leadership roles in any business environment and industry, including administration, communications and business operations.
Mid-Career Leaders
Managers and mid-career leaders in roles that require precise and effective communication will gain the critical skills and strategies necessary to achieve more senior positions.
What Difference Will You Make?
Program Overview
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Deliver persuasive presentations that effectively use questions and set and exceed audience expectations.
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Learn to effectively read body language and think empathetically to present to a variety of audiences.
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Apply behaviours and techniques that exude self-confidence to improve your professional image and interactions with others. Practice and facilitate effective listening and communication while maintaining your confidence.
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Explore the best ways to assess and adapt messages to others’ learning and communication style preferences, including reading their body language cues.
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Break down barriers between team cooperation and organizational effectiveness, and communicate skillfully with managers, employees and customers in any situation.
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Study the 9 team facilitation techniques to lead your meetings more effectively and to keep your group engaged. Explore a variety of meeting types and styles to organize productive sessions that are welcomed by all staff.
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Structure messages to engage others and take appropriate action. Gain tools to manage emotions during conversations and keep the focus on the content of the discussion.
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Spring 2023 Dates Time Certificate in Critical Communication Skills 5/1/2023 - 5/5/2023 9:00 am - 4:00 pm
Faculty
What You Get
After completing a Certificate in Critical Communication Skills, you'll receive an authentic digital badge from the #1 business school in Canada that employers will recognize.
As more and more companies look for candidates with specific skills, this badge on your CV will be a credible assurance of your achievements and expertise, allowing the right roles to find you faster.
Certificate
Provided upon completing a longer program that may comprise several badges signifying a more extensive skill set.
PMI Credits
35 PMI-PDU Leadership
PMI, PMBOK, PMP, and PMI Registered Education Provider logo are registered marks of the Project Management Institute, Inc. Schulich ExecEd is a PMI Registered Education Provider (R.E.P.), as designated by the Project Management Institute (PMI).
Pre-Approved HRPA Hours
35 HRPA-CPD Hours
This program has been approved for CDP hours under Section A of the Continuing Professional Development (CPD) Log of the Human Resource Professionals Association (HRPA). Be sure to note the program ID number on your CPD log. For more information about certification or continuing professional development, visit the HRPA website at www.hrpa.ca/hrdesignations_/Pages/Continuing-Professional-Development.aspx
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Custom Programs for Organizations
Use this program as we designed it, or alter it to fit your company’s needs. Either way, we can help you improve your organization's talent pipeline. Get in touch with our custom programs team today.
Start HereMake the Right Choice. Try Our Advisory Services.
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