Certificate in Critical Communication Skills

Critical communication skills accelerate career success and are essential to the cohesive and prosperous operation of any organization. With this effective business communication course you will learn to embrace a professional approach to improving your communication style, both written and verbal, and learn to take advantage of the different ways that your communication choices impact colleagues, client and vendor relationships – and your overall professional success. In just five days of business communication training, you’ll acquire the skills necessary to become a persuasive communicator and a collaborative problem solver when it matters most.

Top Reasons To Choose
This Program

  • Become an influential, engaging communicator to realize your career potential and aspirations

  • Learn to use business storytelling, best practices and new presentation techniques to bring about change and create forward momentum

  • Network with your peers across multiple industries and develop meaningful corporate connections

  • Learn how to take risks and communicate clearly on critical business issues

  • Benefit from the blend of individual and group exercises

    • “What an incredible experience, thought provoking and an opportunity to reflect on how I can improve my connections at all levels.”

      Margaret AdanielHead of Marketing, Insurance and Investments, RBC
    • “This program has provided me with insights that will help me communicate more clear messages to not only my co-workers, customers but in every day conversations. It has been a very worthwhile week.”

      Jane FlemingMarketing Communications Manager, Brady Canada
    • “This course was carefully designed and presented excellently by the facilitator. Through the knowledge, I have been exposed to new techniques of enhancing communication at work. This course was worth it.”

      Ibrahim BuwaiPrincipal Manager, National Pension Commission
    • “Schulich has set itself apart from other executive education courses. The direct application of course material will act as a true value-add to my current and future career endeavours.”

      Elizabeth MoschopedisAsset Marketing Manager, Oxford Properties Group

About This Program

  • Extensive interactive individual and group exercises ensure your mastery of all seven essential communication modules:

    This effective business communication course teaches you strategies, such as best practices; your communication style in action: adapting your technique; interpersonal success skills; communicating up, down and across your organization; presenting information vividly; managing difficult conversations; and business storytelling techniques. Benefit from expert guest speakers throughout the program.

    You’ll develop vital professional strategies to communicate effectively with senior leadership, managers, clients and front-line staff. Learn how to find, nurture and deliver the stories that get people working together, facilitate sharing of knowledge and engage your listeners. Apply your new expertise in real time toward current work challenges.

Course Content Details

Additional Delivery Options

Adapt this program to your organization with these additional delivery options.


Diana Kawarsky

Diana Kawarsky, MA, CCP

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Continuing Education Credits

35 PMI-PDU Leadership

PMI, PMBOK, PMP, and PMI Registered Education Provider logo are registered marks of the Project Management Institute, Inc. The Schulich ExecEd is a PMI Registered Education Provider (R.E.P.), as designated by the Project Management Institute (PMI).

35 HRPA-CPD Hours

This program has been approved for CDP hours under Section A of the Continuing Professional Development (CPD) Log of the Human Resource Professionals Association (HRPA). Be sure to note the program ID number on your CPD log. For more information about certification or continuing professional development, visit the HRPA website at www.hrpa.ca/hrdesignations_/Pages/Continuing-Professional-Development.aspx