Extensive interactive individual and group exercises ensure your mastery of all seven essential communication modules:
This effective business communication course teaches you strategies, such as best practices; your communication style in action: adapting your technique; interpersonal success skills; communicating up, down and across your organization; presenting information vividly; managing difficult conversations; and business storytelling techniques. Benefit from expert guest speakers throughout the program.
You’ll develop vital professional strategies to communicate effectively with senior leadership, managers, clients and frontline staff. Learn how to find, nurture and deliver the stories that get people working together, facilitate sharing of knowledge and engage your listeners. Apply your new expertise in real time toward current work challenges.
9 am – 12 noon – Daily Virtual Instructor-Led Training via Zoom
- Access to course materials (including manual and workbook) and online resources including original videos designed and shot specifically for this course.
Each attendee receives a copy of instructor Diana Kawarsky’s book, Soft Skills Volume 1. This book is full of examples, strategies and insights that support your learning and offer you real-life perspectives to take back with you on-the-job.
Each attendee will be offered 2 hours of 1-on-1 communication skills coaching to be set-up individually with instructor within approximately 2 weeks of the end of the course.