Certificate of Excellence in Retail Management

  • Today’s retail environment is more challenging than ever

    In addition to battling the traditional pressures of constrained profitability, a sluggish economy, shaky consumer confidence and sales staff turnover, retailers are dealing with a dizzying array of new eternal threats. These include disruptive technologies and business models, increasing online competition, changes in demographics and preferences, and customers expecting an omni-channel world with seamless interactions at every touch point.

    Successfully navigating these complex, dynamic pressures and challenges requires a unique set of retail-specific management and leadership skills and tools. This five-day program – developed in partnership with The Retail Council of Canada (RCC) and Graff Retail, and delivered by renowned industry expert coaches – will equip retail managers in both the brick and click space with the advanced perspectives and the cross-functional skill set they need to become more effective retail executives.

    RCC Members save 10% on program tuition

    Who Should Attend

    This program has been designed to benefit executives and professionals with at least two years’ retail sector experience who are looking to broaden their skill set and enhance their effectiveness in strategic roles. It is perfect for:

    • Vice presidents and directors of retail operations
    • District, regional and store sales managers
    • Non-sales general managers and business owners who are responsible for retail performance and policies
    • Successful senior professionals who wish to make a transition to the retail sector
    • “We are delighted to partner with the Schulich Executive Education Centre and Graff Retail to offer the SEEC Certificate of Excellence in Retail Management. The Certificate integrates a pertinent retail management curriculum delivered by some of the best retail leaders and experts in Canada. This is a great new initiative and one welcomed by the industry.”

      Diane J. BriseboisPresident & CEO,Retail Council of Canada
  • Course content details

  • Additional delivery options

    Adapt this program to your organization with these additional delivery options.

  • This program has been approved for CDP hours under Section A of the Continuing Professional Development (CPD) Log of the Human Resource Professionals Association (HRPA). Be sure to note the program ID number on your CPD log. For more information about certification or continuing professional development, visit the HRPA website at www.hrpa.ca/hrdesignations_/Pages/Continuing-Professional-Development.aspx