Today’s retail environment is more challenging than ever
In addition to battling the traditional pressures of constrained profitability, a sluggish economy, shaky consumer confidence and sales staff turnover, retailers are dealing with a dizzying array of new eternal threats. These include disruptive technologies and business models, increasing online competition, changes in demographics and preferences, and customers expecting an omni-channel world with seamless interactions at every touch point.
Successfully navigating these complex, dynamic pressures and challenges requires a unique set of retail-specific management and leadership skills and tools. This five-day program – developed in partnership with The Retail Council of Canada (RCC) and Graff Retail, and delivered by renowned industry expert coaches – will equip retail managers in both the brick and click space with the advanced perspectives and the cross-functional skill set they need to become more effective retail executives.
RCC Members save 10% on program tuition
Who Should Attend
This program has been designed to benefit executives and professionals with at least two years’ retail sector experience who are looking to broaden their skill set and enhance their effectiveness in strategic roles. It is perfect for:
- Vice presidents and directors of retail operations
- District, regional and store sales managers
- Non-sales general managers and business owners who are responsible for retail performance and policies
- Successful senior professionals who wish to make a transition to the retail sector