Coaching and Mentoring Individuals and Teams

  • Learn to conduct regular coaching sessions to improve the confidence and competence of your staff.

    During this coaching and mentoring training session you will receive a complete set of “tools” to make you more effective in the role. This starts with a 360º personal assessment which will provide you immediate feedback on your strengths and where adjustments are needed.

    Develop techniques to engage your staff in setting stretch-goals, taking responsibility for their own performance, and how to bond with staff, while maintaining a professional relationship. Learn how to deal with poor performers who don’t respond to best coaching practices. Create customized development plans for the various members of your team and see why coaching and mentoring are two sought after management competencies.

    Who Should Attend

    This is one of Schulich’s most popular management skills courses. Those who regularly attend the program include: Business managers and directors; public sector leaders; Human resources managers and trainers; Office managers and supervisors; Operations, quality and manufacturing managers; technical managers and project leaders; employee development and team specialists and sales and customer service managers.

    Go Deeper with our 5-day Certificate program!

    Acquire advanced performance leadership and coaching skills with our five-day certificate program, which combines Coaching and Mentoring Individuals and Teams with an additional three-day workshop that will show you how to apply your individual coaching techniques to build more effective teams, identify and nurture high-performing candidates and lead your organization to higher performance. Visit our 5-day certificate program web page for more information.

    • “A course that was positively, intellectually, personally and professionally challenging. I would recommend this to all who do or would like to manage a team”

      S. CaldwellPolicy Lead, Ministry of Health and Long-Term Care
    • “Great. This course allows me to know my leadership style as well as how others see me. Plenty sure will use what I learned from the course to apply to my day-to-day work.”

      R. LamIT Manager, Canon Canada
  • Course content details

  • Additional delivery options

    Adapt this program to your organization with these additional delivery options.

  • Program details

    Next sessions
    • October 18, 2021 - October 19, 2021
    • April 25, 2022 - April 26, 2022
  • PMI, PMBOK, PMP, and PMI Registered Education Provider logo are registered marks of the Project Management Institute, Inc. The Schulich Executive Education Centre is a PMI Registered Education Provider (R.E.P.), as designated by the Project Management Institute (PMI).

    This program has been approved for CDP hours under Section A of the Continuing Professional Development (CPD) Log of the Human Resource Professionals Association (HRPA). Be sure to note the program ID number on your CPD log. For more information about certification or continuing professional development, visit the HRPA website at