Managing Change, Conflict and Communications: A Manager’s Tool Kit

  • Develop an advanced skill-set in change leadership, conflict management and communications

  • While some organizations are adept at planning the tactical components of change, many struggle with preparing people to support change and how to best sustain the change after implementation. This three-day program will provide a holistic understanding of effectively leading change in an integrated manner. Participants will leave with strategies, tools and tactics that can immediately be used in their workplace.

    • “This program provided very practical information and tools to allow me to be a stronger communicator with both my team and upper management. I look forward to putting into practice some of the ideas imported in this course.”

      T. MillerNational Sales Manager, Spafax
    • “Excellent course! I recommend all managers participate and reparticipate to expand/ develop conflict and communication skills.”

      N. MarubashiAssistant Manager, Toronto Transit Commission
    • “I will use the tools and information provided at work and in my personal life. Thanks for this practical seminar”

      S. AlizadehCore Network Senior Advisor, Bell Mobility

Top Reasons To Choose This Program

  • Acquire the knowledge, skills and confidence to play an instrumental role in leading change

    Strengthen your capabilities to successfully manage conflict in the workplace

    Learn usable concepts and strategies to help you implement change projects

    Return to work with action steps to realize immediate results you are targeting