Managing Change, Conflict and Communications

Spark Changes in the Workplace That Last

Planning the tactical components of change is only half of the story–-management must support and sustain changes after implementation. This holistic, three-day program guides managers in introducing change in an integrated manner. Participants will leave with strategies, tools and tactics they can immediately use in the workplace.

Managing Change, Conflict and Communications

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Fees: $3,250
Length: 3 days of study
Next Session: February 6, 2023 to
February 8, 2023
  • Location:
  • Virtual Classroom
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Managing Change, Conflict and Communications

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Enrol now
  • Programs
  • Managing Change, Conflict and Communications

Implement Change in
Your Organization the Right Way

No change means stagnation, and stagnation is the end of any organization. To grow and succeed, organizations must improve their people, processes and technology, but how can management introduce changes that make an impact and last?

With this 3-day program for mid-career leaders, gain the critical knowledge, strategies, insight and tools to lead or foster change in the workplace. Sharpen your understanding of the two key challenges of change: conflict and communication.

Understand your organizational culture, perfect your stakeholder mapping abilities, and identify your personal change-leadership style to leverage your strengths when implementing change.

With interactive and engaging case studies, videos, lectures and group activities, learn to communicate with impact to influence stakeholders and create a work culture that cultivates change.

Get Training in Marketable Skills

Change Management
Conflict Resolution
Communication Skills
Team Management
Strategic Planning

4 Reasons to Enrol

Amazing Education For Busy Professionals

This program packs rich insights into 3 full days of study so you can apply your new skills right away.

Stand Out From The Crowd

Get highly sought-after skills in change management and help your organization implement long-lasting, impactful changes.

Learn From An Industry Leader

Dive deep into change, conflict, and communication management with a renowned expert on change management and organizational leadership.

Earn Higher Pay

Schulich ExecEd students gain the confidence, skills and perspective to attain better roles, launch new ventures, and lead their teammates.

Who Will Benefit

Mid-Career Leaders

Managers seeking innovative changes to improve workplaces or teams will learn the core concepts of change and learn how to build a structured change plan in preparation for more senior roles. Ideal industries for this program include HR, communications, project management, strategic planning and transformation.

What Difference Will You Make?

"Great program that focuses on the inter-linkages between change and conflict, with varied communication styles to manage accordingly."

- Carlos Rodrigues Director, Government of Canada/ESDC

This program provided very practical information and tools to allow me to be a stronger communicator with both my team and upper management. I look forward to putting into practice some of the ideas imported in this program.

- T. Miller National Sales Manager, Spafax

Excellent course! I recommend all managers participate and reparticipate to expand/ develop conflict and communication skills.

- N. Marubashi Assistant Manager, Toronto Transit Commission

I will use the tools and information provided at work and in my personal life. Thanks for this practical seminar

- S. Alizadeh Core Network Senior Advisor, Bell Mobility

Program Overview

  • Understand the fundamentals of successful change programs and learn how to use core tools and strategies to improve the results of change.

  • Sharpen your stakeholder mapping skills and recognize the roles of sponsors, agents, and other key stakeholders. 

  • Become more self-aware and leverage your strengths when managing change. Identify and prepare strategies for change resistance.

  • Learn the root causes of conflict and how to address them. Receive best practices for conflict management.

  • Gain strategies and techniques for powerful, compelling and impactful communications. Understand how leadership, communication and conflict management are linked to success. 

  • Learn how to define success early to increase alignment and use key channels and tools when measuring the impact and progress of change. 

  • Sustain change with impactful strategies and use metrics for ongoing change measurement. 

  • Winter 2023 Dates Time
    Managing Change, Conflict and Communications 2/6/2023 - 2/8/2023 9:00 am - 4:00 pm

Faculty

Jordan Berman,

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What You Get

After completing Managing Change, Conflict and Communications, you'll receive an authentic digital badge from the #1 business school in Canada that employers will recognize.

As more and more companies look for candidates with specific skills, this badge on your CV will be a credible assurance of your achievements and expertise, allowing the right roles to find you faster.

Advanced Badge

Show that you’re able to apply knowledge at a strategic, organizational level.

PMI Credits

21 PMI-PDU Leadership

PMI, PMBOK, PMP, and PMI Registered Education Provider logo are registered marks of the Project Management Institute, Inc. Schulich ExecEd is a PMI Registered Education Provider (R.E.P.), as designated by the Project Management Institute (PMI).

Pre-Approved HRPA Hours

21 HRPA-CPD Hours

This program has been approved for CDP hours under Section A of the Continuing Professional Development (CPD) Log of the Human Resource Professionals Association (HRPA). Be sure to note the program ID number on your CPD log. For more information about certification or continuing professional development, visit the HRPA website at www.hrpa.ca/hrdesignations_/Pages/Continuing-Professional-Development.aspx

Custom Programs for Organizations

Use this program as we designed it, or alter it to fit your company’s needs. Either way, we can help you improve your organization's talent pipeline. Get in touch with our custom programs team today.

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