Maximizing Leadership Impact with Emotional Intelligence

  • Maximize your leadership effectiveness and management influence using advanced EQ techniques.

    Emotional Intelligence refers to a set of emotional and social skills and competencies that influence the way we perceive and express ourselves, develop and maintain social relationships, cope with challenges, and use the information in emotions in effective and meaningful ways. This program explores how you can leverage 15 EQ competencies and apply current EQ tools and techniques to enhance performance and productivity in your organization. You will learn how to increase your leadership capacity and overall performance by benchmarking, leveraging and setting plans for intentionally developing your EQ.

    Top Take-Aways

    • Complete the five stages towards assessment, strategic engagement and targeted development of your own EQ to more effectively address your workplace challenges
    • Define the critical role of your EQ in today’s increasingly complex and changing working relationships
    • Assess why emotional competencies are “essential capabilities” for anyone who manages or leads
    • Conduct a self-assessment to pinpoint your EQ management strengths and growth edges, then create a customized development plan
    • Learn how to engage EQ skill and competency practices to achieve dramatic improvements in employee attitude and performance levels

    Why Attend?

    “EQ significantly impacts the bottom line. Our research study found that 48% of the skill set that contributes to outstanding leadership and management performance is comprised of EQ skills and competencies.” – MHS Study

    Participants in this emotional intelligence training course will master the five skill stages to develop their own EQ and the emotional competencies of their staff:

    • Setting the stage – understanding EQ
    • Self-awareness and self-management competencies
    • Putting the power of EQ into coaching, collaboration and positive influence
    • Strategic leadership – applying EQ to address your workplace challenges
    • Moving forward – setting clear action plans for ongoing EQ engagement
    • “This course is one I believe all leaders should eventually take. It was as advertised. Very impactful, gave very specific feedback, and allowed us to take realistic action plans back into our organizations.”

      Jeffrey CorreaRegional Service Manager, GN Johnston Equipment
    • “Amazing views into building resilience within yourself & in your team. Will definitely utilize these tools in my current & future roles.”

      Irene NevesAccount Director, Sun Life
    • “This course helped me to identify who I am / aspire to be as a leader. There were some key concepts I was unaware of that will help me to excel.”

      Shawna BoyntonDigital Channel Manager, GlaxoSmithKline
  • Course content details

  • Additional delivery options

    Adapt this program to your organization with these additional delivery options.

  • Program details

    Next sessions
    • December 6, 2021 - December 7, 2021
    • June 6, 2022 - June 7, 2022
      Miles S. Nadal Management Centre
  • PMI, PMBOK, PMP, and PMI Registered Education Provider logo are registered marks of the Project Management Institute, Inc. The Schulich Executive Education Centre is a PMI Registered Education Provider (R.E.P.), as designated by the Project Management Institute (PMI).

    This program has been approved for CDP hours under Section A of the Continuing Professional Development (CPD) Log of the Human Resource Professionals Association (HRPA). Be sure to note the program ID number on your CPD log. For more information about certification or continuing professional development, visit the HRPA website at