Successful Business Negotiating Strategies for Managers

  • Negotiating is a “must-have” skill for all managers. Learn proven techniques to communicate, persuade and use power effectively during negotiations.

    We all negotiate countless times a day to resolve conflicts, client problems or differences of opinion. But few of us have taken the time to think about what we are doing when we negotiate and how we could improve. In three highly-interactive days of negotiation training, you will analyze your own style, develop a practical understanding of effective negotiating behaviours and improve your ability to plan and conduct successful day-to- day negotiations in every situation.

    Who Should Attend

    This is one of our highest-rated and most popular skills development courses. Those who regularly attend the program include:

    • General managers and business managers
    • Business officers and directors
    • Division managers
    • Training, HR and industrial relations specialists
    • Sales, Marketing and Account Managers
    • Project managers, team leaders and supervisors
    • Senior managers and Branch managers
    • Public sector managers
    • Development managers
    • Regional, national and international managers

    What You Will Learn

    • Develop a practical understanding of four key negotiations processes using current models
    • Plan for successful negotiations by setting appropriate goals, defining the issues and gathering necessary background information
    • Create win/win outcomes with other parties
    • Maximize negotiating effectiveness using strategic, systematic, rational and analytical approaches
    • How to lay the groundwork for productive negotiations
    • Identify your strengths and weaknesses as a negotiator
    • Analyze the strengths and weaknesses of the other negotiator(s)
    • Select negotiating strategies and tactics which are appropriate in the situation
    • Communicate, persuade and use power effectively during negotiations
    • Recognize when third-party assistance would be helpful
    • Deal effectively with cultural differences in negotiations
    • “The course provided participants the opportunity to apply negotiation tools learned through workshops. This reinforced the learning to be taken back to the office.”

      W. AtkinsonExecutive Director, Business Development, Canadian Broadcasting Corporation
  • Course content details

  • Additional delivery options

    Adapt this program to your organization with these additional delivery options.

  • PMI, PMBOK, PMP, and PMI Registered Education Provider logo are registered marks of the Project Management Institute, Inc. The Schulich Executive Education Centre is a PMI Registered Education Provider (R.E.P.), as designated by the Project Management Institute (PMI).

    This program has been approved for CDP hours under Section A of the Continuing Professional Development (CPD) Log of the Human Resource Professionals Association (HRPA). Be sure to note the program ID number on your CPD log. For more information about certification or continuing professional development, visit the HRPA website at