Successfully Managing in a Unionized Work Environment
Managing in a unionized environment and supervising unionized employees has become increasingly complex. Changes to collective agreements, labour laws, human rights codes, and grievance and disciplinary procedures make it very challenging to maintain a cohesive, trusting and motivated workforce.
This popular program takes the guesswork out of managing unionized employees and allows you to gain both legal and leadership perspectives.
Top Reasons To Choose This Program
Receive up-to- date labour relations knowledge
Master proven leadership approaches to improve workplace relations
Make confident management and human resources decisions that your staff will respect and support
“This course was in line with my daily duties and responsibilities. I will be able to incorporate my learning into my performance management of my team. I would recommend this course for anyone who manages in a unionized environment.”
“This course is a must for all front-line and middle-management managers who support unionized employees. It allows managers to increase morale, productivity and labour relations.”
About This Program
Changes to collective agreements, labour laws, human rights codes, grievance and disciplinary procedures makes managing in a unionized environment challenging when it comes to maintaining a cohesive, trusting and motivated workforce.
This popular program takes the guesswork out of managing unionized employee groups. The skills-laden course is team-taught by a top labour relations expert and a world-class authority on leadership. Gain both legal and leadership perspectives. The program covers leadership, employment-related laws and proven ways to achieve a progressive work environment. Hundreds of public- and private-sector organizational leaders have benefited from this program.
DON’T MISS OUT, ENROL TODAY! REGISTRATION CLOSES ON NOV. 6.
Who Should Attend
Managers new to a unionized work environment
Front-line supervisors responsible for creating positive working relationships with unionized workers
Managers and Directors of public sector departments, municipalities, educational institutions, unionized agencies and healthcare organizations
HR supervisors and labour relations leaders overseeing skilled trades professionals
What You Will Learn
Create effective management-union relationships despite perceptions and competing interests
Understand and manage the collective agreement within the guidelines of key legislative bodies
Deal effectively with disgruntled and challenging employees
Learn to leverage your communication skills to build trust and commitment
Know when and how to provide constructive feedback that is different from discipline
Know how to conduct a disciplinary interview without damaging relationships
Provide the leadership skills that create a “can-do” environment
Know when and how to engage employees to encourage ownership and accountability
Set proper expectations to produce superior outcomes
Learn to coach employees to produce reduced supervision
Additional Course Materials
A pragmatic workbook with over a dozen forms you can use to set-up a formal performance improvement program with unionized staff
A bonus copy of Cy Charney’s bestselling book Just-in- Time Management
PMI, PMBOK, PMP, and PMI Registered Education Provider logo are registered marks of the Project Management Institute, Inc. The Schulich Executive Education Centre is a PMI Registered Education Provider (R.E.P.), as designated by the Project Management Institute (PMI).
14 HRPA-CPD Hours
This program has been approved for CDP hours under Section A of the Continuing Professional Development (CPD) Log of the Human Resource Professionals Association (HRPA). Be sure to note the program ID number on your CPD log. For more information about certification or continuing professional development, visit the HRPA website at www.hrpa.ca/hrdesignations_/Pages/Continuing-Professional-Development.aspx
