Acquire the knowledge, skills and insight to drive outstanding sales results and business growth with advanced account management techniques in this professional sales training program. It is an online executive sales training course that provides you with a truly innovative guide to what account managers, sales people and small business owners must do to engage clients, think on their feet, make fast decisions and generate profitable sales.
Using a convenient, centralized learning management portal, participants will learn to increase revenue by applying unique selling techniques in their everyday transactions. It is one of the best online sales training certificate programs available.
Top Reasons To Choose This Program
Master effective, persuasive client communications and presentation techniques
Expand business relationships into new product and service areas
Learn at your own pace in five online lessons over five weeks
“I enjoyed the close interactions with fellow colleagues and the professor. I liked how we got to apply skills learned in class to the variety of daily operations. It was particularly useful because of how fast I could apply these new concepts and immediately receive better results.”
About This Program
Learn proven client communication skills and sales development approaches used by forward thinking sales professionals.
This online sales training course is a truly innovative guide to what account managers, sales people and small business owners must do to engage clients, think on their feet, make fast decisions, and generate profitable sales. It will build your revenues by illustrating that achieving sales is not mysterious, and that anyone can learn to be successful, dynamic and indispensable to their customers. Participants will be able to immediately apply the skills they learn in daily sales work environments.
What you will learn
Apply selling and clientship tactics to build new account sales and strengthen relationships with existing clients
Expand business relationships into new product and service areas
Identify and close account service and relationship gaps
Master effective, persuasive client communications and presentation techniques
Demonstrate account leadership skills and behaviours that cement relationships
Understand your customer’s profile and communicate in their preferred style
Organize your account interactions to maximize productivity
Control problems with an advanced conflict resolution process
Learn negotiation skills for sales professionals
Who should attend
If you want to develop powerful, profitable relationships with new and current customers, especially in complex environments with diverse selling cycles, this program is for you. It will especially benefit:
Account and client facing leaders at the national, regional and territorial levels
Business owners and business development specialists
Product managers overseeing complex projects, services and account relationships.
Program Structure
Five online modules over five weeks
Access through a convenient centralized learning-management portal
Your learning-management portal account will be active for an additional 4 weeks after the course ends
Time Commitment
Recommended: 2-4 hours per week (online e-learning modules are released approximately weekly)
Technical Requirements
A current email account
Use of a computer and Internet access in a modern browser